Cost |
Description |
Direct Dialled |
Operator Connected |
Collect |
Method 1 |
Method 2 |
Direct |
Operator costs |
Cost of operator, approx. 60 seconds for average (non collect) operator connected call.
|
0 |
1 |
1.5 |
3 |
1.2 |
Call Set up costs |
The share of equipment costs (capital, operating and maintenance) that can be attributed to setting up an individual call. This includes local and destination equipment, operator costs, and cable and satellite fees.
|
1 |
22 |
33 |
45 |
27 |
Local Duration costs |
The share of equipment costs (capital, operating and maintenance) that can be attributed to maintaining a connection at the originating end.
|
1 |
2 |
2 |
2 |
1 |
Cable and satellite fees |
Costs attributable to lease of satellite routes and/or international cables while call is in progress.
|
1 |
1 |
1 |
1 |
1 |
Destination duration costs |
The share of equipment costs (capital, operating and maintenance) that can be attributed to maintaining a connection at the destination end.
|
1 |
1 |
1 |
2 |
2 |
International Settlements |
Originating carrier's share of the revenue generated by the call (collected by the destination carrier if collect)
|
* |
* |
4 |
6 |
3 |
* Originating carrier retains all remaining revenue after paying other expenses - depends on call charges. |
International Settlements |
Destination carrier's share of the revenue generated by the call (collected by the destination carrier if collect)
|
1 |
1 |
* |
* |
* |
* Destination carrier retains all remaining revenue after paying other expenses - depends on call charges. |
Failed calls |
Percentage of calls failing to generate revenue for any reason. e.g. no reply, lines busy, charges refused, wrong numbers, malicious calls (on direct services).
|
1% |
10% |
20% |
20% |
25% |
Note that even if a call fails, a settlement charge may still have to be paid, based on the number and duration of the attempts. |
Disputes |
Call charges disputed by the billed customer.
|
1 |
2 |
12 |
10 |
10 |
IBS |
Costs incurred at the International Billing Systems to process billing records.
|
0 |
0 |
2 |
0 |
0 |
Total time taken (in seconds) to connect (assume answer 5 seconds after dialling)
|
10 |
70 |
100 |
200 |
100 |